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Top 10 Most Requested Knowledge Base Articles.
*Below is a list of the top ten most requested Knowledge Base Articles from RhinoSoft. Click on a topic to read the entire article.
- Configuring Serv-U to Work with a Router/Firewall
- Reference No. 1044
Configuring The Router With Port Forwarding
To configure Serv-U to work with your router or firewall, you must first configure the router (and/or firewall) to forward your desired file transfer ports to the internal IP address of your server. While...
Product-Serv-U
- Opening Ports on a LinkSys Router
- Reference No. 1289
When setting up a server behind a router, it is necessary to open communication channels known as "ports" to allow people outside of your network to be able to reach the server inside your network. To enable this, routers allow for a function called...
Product-Miscellaneous
- FTP Client Cannot See Directory Listings or Connect
- Reference No. 1146
Sometimes Internet Service Providers (ISPs) prevent their customers from running FTP servers by preventing access on the FTP port, number 21. They "listen" to the traffic on this port and disable directory listings or file transfers, or they disable...
Product-Serv-U
- Configuring Serv-U With An SSL Certificate
- Reference No. 1053
Setting up Serv-U to allow for SSL-encrypted connections is very easy. Serv-U supports self-signed certificates created directly, or third party certificates from Certificate Authorities such as Verisign, Thawte, and Geotrust. Using SSL, Serv-U supports...
Product-Serv-U
- Antivirus Vendors List Serv-U As A Virus
- Reference No. 1364
Various antivirus vendors have listed Serv-U as a "potentially unwanted application", as a "virus", or as a "trojan horse" - all different names for types of "malware", or software that can damage your system. The files normally detected as malware...
Product-Serv-U
- Virtual Paths - Allowing Users to See Multiple Drives in Serv-U
- Reference No. 1048
Accessing resources outside a user's home directory can be difficult on an FTP server. By default it requires a user know a significant amount about the directory structure of the server, and an administrator may not wish to add that level of complexity....
Product-Serv-U
- FTP Clients not Displaying Files or Folders
- Reference No. 1102
When Serv-U is configured correctly but the network is not configured correctly it is common to find that users inside your network can see files and folders without problems, while users outside your network are unable to view files or folders. The...
Product-Serv-U
- Serv-U Remote Administration
- Reference No. 1101
Enabling Remote Administration In Serv-U
Serv-U Gold/Platinum Edition allows individual users to be configured as administrators and perform system updates from anywhere they have access to a web browser. To enable remote administration, first create...
Product-Serv-U
- FTP Response Codes
- Reference No. 1445
Following are links to the detailed articles for the FTP response codes.
110 Restart marker reply.
120 Service ready in nnn minutes.
125 Data connection already open; transfer starting.
150 File status okay; about to open data connection.
200...
Product-FTP Voyager
- FTP Commands
- Reference No. 1446
The following are links to detailed articles on FTP commands.
Abort (ABOR)
Account (ACCT)
Allocate (ALLO)
Append [with create] (APPE)
Authentication (AUTH)
Available Bytes in Directory (AVBL)
Clear Command Channel (CCC)
Change to Parent Directory...
Product-FTP Voyager


