Request Support
If you need your Registration ID, your software, old receipts, an upgrade or a renewal, visit the Customer Service Center.
You may open new support cases on the SolarWinds Customer Portal after you sign on with your SolarWinds Customer ID ("SWID") and a password.
Top 10 Most Requested Knowledge Base Articles for Serv-U.
- Serv-U Firewall Rules (Also Router Rules)
- Reference No. 1044
If you use the default ports for each protocol on Serv-U, you will set up the following rules on your...
Product-Serv-U
- Configuring Serv-U With An SSL Certificate
- Reference No. 1053
Setting up Serv-U to allow for SSL-encrypted connections is very easy. Serv-U supports self-signed...
Product-Serv-U
- FTP Client Cannot See Directory Listings or Connect
- Reference No. 1146
Sometimes Internet Service Providers (ISPs) prevent their customers from running FTP servers by preventing...
Product-Serv-U
- Antivirus Vendors List Serv-U As A Virus
- Reference No. 1364
Various antivirus vendors have listed Serv-U as a "potentially unwanted application", as a "virus",...
Product-Serv-U
- Virtual Paths - Allowing Users to See Multiple Drives in Serv-U
- Reference No. 1048
Accessing resources outside a user's home directory can be difficult on an FTP server. By default...
Product-Serv-U
- FTP Clients not Displaying Files or Folders
- Reference No. 1102
When Serv-U is configured correctly but the network is not configured correctly it is common to find...
Product-Serv-U
- Serv-U Remote Administration
- Reference No. 1101
Enabling Remote Administration In Serv-U
Serv-U MFT Server allows individual users to be configured...
Product-Serv-U
- Installing Serv-U FTP Server for Linux
- Reference No. 2046
Installing on Windows? See this article instead.
Downloading Serv-U
Evaluators: Download the latest...
Product-Serv-U
- FXP / (Server-to-Server) Transfers Fail
- Reference No. 1066
This error occurs when the option "Block FTP_Bounce attacks" is enabled and the client requests that...
Product-Serv-U
- Configuring Serv-U For Access From Web Browser
- Reference No. 1181
Serv-U offers two methods of access that do not require any end-user client software or configuration....
Product-Serv-U
