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View the Top 10 Most Requested Knowledge Base Articles for:
• FTP Voyager
• Serv-U
• AllegroSurf
• DNS4Me
• Zaep
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Top 10 Most Requested Knowledge Base Articles.


Configuring The Router To configure Serv-U to work with your router or firewall, you must first configure the router (and/or firewall) to forward your desired file transfer ports to the internal IP address of your server. While FTP is the most common...
Product-Serv-U
Popularity-Very High

When setting up a server behind a router, it is necessary to open communication channels known as "ports" to allow people outside of your network to be able to reach the server inside your network. To enable this, routers allow for a function called...
Product-Miscellaneous
Popularity-Very High

Sometimes Internet Service Providers (ISPs) prevent their customers from running FTP servers by preventing access on the FTP port, number 21. They "listen" to the traffic on this port and disable directory listings or file transfers, or they disable...
Product-Serv-U
Popularity-Very High

Various antivirus vendors have listed Serv-U as a "potentially unwanted application", as a "virus", or as a "trojan horse" - all different names for types of "malware", or software that can damage your system. The files normally detected as malware...
Product-Serv-U
Popularity-Very High

Using Serv-U with a dynamic IP address is easily accomplished with DNS4Me. DNS4Me makes it possible for people to access your Serv-U FTP server using a static domain name, even though your IP address may change each time you get online. To...
Product-Miscellaneous
Popularity-Very High

Accessing resources outside a user's home directory can be difficult on an FTP server. By default it requires a user know a significant amount about the directory structure of the server, and an administrator may not wish to add that level of complexity....
Product-Serv-U
Popularity-Very High

Setting up Serv-U to allow for secure connections is quite simple. It offers a variety of secure connection types, including FTPS (FTP secured over SSL), HTTPS (HTTP secured over SSL), and SFTP (FTP over SSH, available in Serv-U Corporate only). To...
Product-Serv-U
Popularity-Very High

Every firewall is different and handles FTP requests in different fashions. Contact the maker of the firewall to see if they require any special settings to allow FTP traffic through their firewall. As a general rule open port 21, and a Passive...
Product-Serv-U
Popularity-Very High

If Serv-U is behind a router or proxy server then Serv-U will detect that the server's IP address is in the range of 192.168.*.* or 10.0.*.*. These are known as internal IP addresses. The only computers that will be able to use these internal IP Addresses...
Product-Serv-U
Popularity-Very High

If the FTP Clients connecting to Serv-U are not able to complete a directory listing, they may be using the wrong connection type. Have the clients switch their connection type from Active (PORT) to Passive (PASV) and the connection should complete....
Product-Serv-U
Popularity-Very High
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