RhinoSoft.com Knowledge Base

One of the most commonly encountered issues when using FTP is the inability of the client and the server to exchange data due to incorrectly configured firewalls or routers. If you are able to connect to the server but then the connection hangs before a list of files and folders is displayed, enabling "PASV" mode in FTP Voyager may resolve your issue. To enable PASV mode for your connections:

1. Start FTP Voyager.
2. Select "Cancel" in the Site Profile Manager.
3. Select "View" and then "Options".
4. Select "Connection" and then add a checkmark to the "Use PASV for all sites" option.

After making the above changes, attempt to connect again - the connection should complete.