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Top 10 Most Requested Knowledge Base Articles.
*Below is a list of the top ten most requested Knowledge Base Articles from RhinoSoft. Click on a topic to read the entire article.
- Serv-U Firewall Rules (Also Router Rules)
- Reference No. 1044
If you use the default ports for each protocol on Serv-U, you will set up the following rules on your firewall. Note that most of these ports are configurable(see below) and that you can also set up multiple listeners for each protocol.
To see...
Product-Serv-U
- Opening Ports on a LinkSys Router
- Reference No. 1289
When setting up a server behind a router, it is necessary to open communication channels known as "ports" to allow people outside of your network to be able to reach the server inside your network. To enable this, routers allow for a function called...
Product-Miscellaneous
- Rename From (RNFR)
- Reference No. 1490
Synopsis
The RNFR command is issued when an FTP client wants to rename a file on the server. The client specifies the name of the file to be renamed along with the command. After issuing an RNFR command, an RNTO command must immediately follow.
Common...
Product-FTP Voyager
- Configuring Serv-U With An SSL Certificate
- Reference No. 1053
Setting up Serv-U to allow for SSL-encrypted connections is very easy. Serv-U supports self-signed certificates created directly, or third party certificates from Certificate Authorities such as Verisign, Thawte, Geotrust and RapidSSL. Using SSL, Serv-U...
Product-Serv-U
- FTP Client Cannot See Directory Listings or Connect
- Reference No. 1146
Sometimes Internet Service Providers (ISPs) prevent their customers from running FTP servers by preventing access on the FTP port, number 21. They "listen" to the traffic on this port and disable directory listings or file transfers, or they disable...
Product-Serv-U
- Antivirus Vendors List Serv-U As A Virus
- Reference No. 1364
Various antivirus vendors have listed Serv-U as a "potentially unwanted application", as a "virus", or as a "trojan horse" - all different names for types of "malware", or software that can damage your system. The files normally detected as malware...
Product-Serv-U
- Virtual Paths - Allowing Users to See Multiple Drives in Serv-U
- Reference No. 1048
Accessing resources outside a user's home directory can be difficult on an FTP server. By default it requires a user know a significant amount about the directory structure of the server, and an administrator may not wish to add that level of complexity....
Product-Serv-U
- FTP Clients not Displaying Files or Folders
- Reference No. 1102
When Serv-U is configured correctly but the network is not configured correctly it is common to find that users inside your network can see files and folders without problems, while users outside your network are unable to view files or folders. The...
Product-Serv-U
- Serv-U Remote Administration
- Reference No. 1101
Enabling Remote Administration In Serv-U
Serv-U MFT Server allows individual users to be configured as administrators and perform system updates from anywhere they have access to a web browser. To enable remote administration, first create an HTTP/HTTPS...
Product-Serv-U
- Installing Serv-U FTP Server for Linux
- Reference No. 2046
Installing on Windows? See this article instead.
Downloading Serv-U
Evaluators: Download the latest version from our public download page.
Existing Customers: Sign on to the Customer Service Center to download your software and Registration IDs....
Product-Serv-U
