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Top 10 Most Requested Knowledge Base Articles for AllegroSurf.
- Setting Up Internet Explorer to use AllegroSurf
- Reference No. 1071
To configure Internet Explorer to use AllegroSurf, follow the directions below:
Open your web browser.
Select "Tools" and "Internet Options"
Select the "Connection" tab.
Select the "LAN Settings" button.
Select the "Advanced" button and...
Product-AllegroSurf
Popularity-Very High
- Configuring AllegroSurf for E-Mail
- Reference No. 1070
Once AllegroSurf is set up, it becomes your route to the Internet. All connections outside of your network must first go to AllegroSurf.
Open AllegroSurf by double-clicking on its icon in the taskbar.
Select the "Servers" menu. AllegroSurf will...
Product-AllegroSurf
Popularity-Very High
- Clients are Bypassing AllegroSurf and Getting to the Internet Unfiltered
- Reference No. 1074
The likely problem is that your router/cable modem, or DSU/CSU is setup to use NAT. NAT (Network Address Translation) is a protocol which allows multiple devices on a private network to reach the public network at the same time. If this is the case then...
Product-AllegroSurf
Popularity-Very High
- Login URL for Users in AllegroSurf
- Reference No. 1148
Users can login to AllegroSurf using a special URL. This special URL is used only by AllegroSurf. No information is sent over the Internet. To login using a web browser:
Start your web browser on the client.
Visit http://internals.AllegroSurf.com/login
Enter...
Product-AllegroSurf
Popularity-Very High
- All Sites are Banned when using AllegroSurf
- Reference No. 1113
If all sites are blocked, banned, or forbidden when you try to visit sites using the AllegroSurf proxy server, you have probably banned all sites, except for ones in your "Approved Sites" list. To correct this problem:
Start the AllegroSurf Engine...
Product-AllegroSurf
Popularity-Very High
- Setting up Remote Configuration
- Reference No. 1227
To allow AllegroSurf to be configured remotely (i.e., not on the computer where AllegroSurf is installed), do the following:
Start AllegroSurf Voyager on the server.
Select "Administration".
Place a check mark in "Allow Remote Configuration".
Leave...
Product-AllegroSurf
Popularity-Very High
- Viewing User and Server Logs in AllegroSurf
- Reference No. 1114
User logs and server logs can all be viewed from within your web browser. Perform the following steps to view either user or server logs:
Viewing User Logs
Enable logging for the user.
Start AllegroSurf Voyager by double clicking on...
Product-AllegroSurf
Popularity-Very High
- Approving Certain Sites to Bypass AllegroSurf Filtering
- Reference No. 1120
One way to allow certain sites to bypass filtering is to create "Exception URLs" for these sites. To create "Exception URLs" for approved sites, do the following:
Open AllegroSurf Voyager.
Select the "Filtering" item.
Select "Approved Sites"
Right...
Product-AllegroSurf
Popularity-Very High
- No Data is Available for User and Site Reports
- Reference No. 1168
In order for AllegroSurf to display or calculate the WWW Site Reports or the WWW User Reports data must first be logged for the users you're interested in monitoring. AllegroSurf 5.0 does NOT use the proxy logs. To enable logging or auditing for users:
...
Product-AllegroSurf
Popularity-Very High
- Images Don't Appear in Browser When Using AllegroSurf
- Reference No. 1166
On some computers images may appear missing when running through an AllegroSurf server. The problem is with Internet Explorer and Windows.
NOTE: AllegroSurf 6.0 has corrected this problem for many computers running Windows NT based OSs, including...
Product-AllegroSurf
Popularity-Very High
