RhinoSoft Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

Note: If you would like to stop receiving email messages from us, please follow the unsubscribe instructions in the email you received.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We use secure technology to protect personally identifiable information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for the minimum period required to comply with U.S. statues on retention of purchase information. (The current retention requirement is three years.)

Do we use cookies?

Cookies are small units of data that a site or its service provider transfers to your computer through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our RhinoSoft Privacy Policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on January 19, 2012.

Contacting Us

If there are any questions regarding this privacy policy you may contact us through the contact options on our web site at www.RhinoSoft.com.

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10-27-2009 - Serv-U Events with Public SMTP Servers

Hello,

Welcome to another installment of the RhinoSoft.com newsletter. You are getting this newsletter because you signed up on our web site. If you would like to stop receiving these newsletters, please visit: http://www.RhinoSoft.com/newsletter/unsubscribe.asp

The intent of this newsletter is to give you some pointers on our products. This newsletter highlights a few of the great new features we've added in the recently released Serv-U 9.0.

Serv-U Events with Public SMTP Servers

A very useful feature of Serv-U has been expanded to allow administrators to leverage the public SMTP servers that are available today. Since I use Serv-U at home as my personal File Server, I don't have the convenience of using a corporate SMTP server. Now, I have the option of using a public SMTP server to deliver any email that could be dispatched from Serv-U.

To set this up in Serv-U, use the Management Console to navigate to "Server Details | Create, modify, and delete server events." Click on the "Configure SMTP..." button that is located in the lower-left corner of the page. Fill in the dialog with the public SMTP server information you would like to use. One popular choice for this feature might be Google's Gmail or any other publicly available email service that allows direct SMTP access.

NOTE: Some SMTP servers require that all incoming connections be encrypted to protect against possible eavesdropping. If your server requires incoming SMTP connections to be encrypted, enable the option labeled "This server requires a secure connection (SSL)". The default port for encrypted SMTP connections is 465.

Once the SMTP Configuration dialog is filled in, click OK. Now you can setup events for email. The most common events I use for email is when a user connects and disconnects to my home server. This is useful in determining who the most common users of my home server are and when they connect.

If you would like to change the notification delivery for an event, navigate to the appropriate Events Page (Domain or Server). Click on the event you would like to change, then the "Edit" button. Change the Event Action to "Send Email" and fill in the destination email address. Once all information is supplied to the dialog, click "Save" and you're done. Whenever this event is triggered, the email recipient receives an email with the configured event message.

Serv-U Multiple Email Recipients and BCC

Setting up emails for events leads us into two other new features of Serv-U 9.0. We've added the ability to send emails to multiple recipients and specifying BCC (Blind Carbon Copy) recipients to all the SMTP configuration dialogs.

Sending out emails to multiple recipients is very useful. For instance, if you have multiple Server and/or Domain administrators, it may be advantageous to send out an email to all administrators when the server is stopped for any reason.

Recipients listed under the BCC field receive a copy of the email message without revealing that they received the message to the other recipients. When sending out messages to a large number of email addresses, it's considered common courtesy to not share the address of each recipient with one another. Instead, send the message to yourself and place the rest of the intended recipients in the BCC field. Your friends and colleagues will thank you!

You can even specify a Group as the recipient. In this special case, Serv-U sends the event message to all accounts with a valid email address that are members of the Group. To specify a Group as the target of an email, click the "group envelope" button next to the "To" or "BCC" field.

Serv-U Statistics

Serv-U 9.0 introduces new login statistics for the Server, Domain, Group, and User. These include: number of logins, number of logouts, current logins, most concurrent logins, last login time, last logout time, average login time, longest login duration, and shortest login duration. These new statistics provide administrators a broader perspective of how Serv-U is being used. Administrators can save these statistics to a file for later review or they can see live results from the User & Group Statistics page of the Management Console.

To view the live statistics for a Group or User, use the Management Console to navigate to either the Server or Domain's "User & Group Statistics" page. You can view live results for an entire Group or an individual User.

Try Serv-U Free for 30 Days

Download Serv-U:
http://www.Serv-U.com/download/

FREE SUPPORT OPTIONS

If you need technical or sales support, please use one of the following URLs. Our support turn-around time is very fast during normal working hours Central Time U.S.:

Technical Support:
http://www.RhinoSoft.com/support

Knowledge Base:
http://www.RhinoSoft.com/kb

Sales Support:
http://www.RhinoSoft.com/sales

ON-LINE CUSTOMER SERVICE

If you need to change any of your customer information, you can make changes on-line. The RhinoSoft.com On-line Customer Service page allows you to resend your registration ID, receipt, invoice, and change your information in our database. To use visit:
http://www.RhinoSoft.com/customer

Thank you for taking the time to read.

Dale Bladorn - Programmer
http://www.RhinoSoft.com
Voice: +1(262) 560-9627
FAX: +1(262) 560-9628
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