RhinoSoft Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

Note: If you would like to stop receiving email messages from us, please follow the unsubscribe instructions in the email you received.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We use secure technology to protect personally identifiable information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for the minimum period required to comply with U.S. statues on retention of purchase information. (The current retention requirement is three years.)

Do we use cookies?

Cookies are small units of data that a site or its service provider transfers to your computer through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our RhinoSoft Privacy Policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on January 19, 2012.

Contacting Us

If there are any questions regarding this privacy policy you may contact us through the contact options on our web site at www.RhinoSoft.com.

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RhinoSoft.com - Newsletter Archive

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06-08-2010 - Events, Parameters, and SMS Notifications in Serv-U Gold

Hello,

Welcome to another installment of the RhinoSoft.com newsletter. You are getting this newsletter because you signed up on our web site. If you would like to stop receiving these newsletters, please visit: http://www.RhinoSoft.com/newsletter/unsubscribe.asp

The intent of this newsletter is to give you some pointers on our products. This newsletter covers the extensibility of Serv-U's Event system for maintaining awareness of server status and function.

Events in Serv-U Gold

Serv-U Gold expands on extensive domain logging functionality of Serv-U by allowing administrators to trigger actions in Serv-U based on a wide range of events, including: server start/stop, successful/failed file transfers, file/directory renames, user lockouts, and more. Any important event in Serv-U has an associated event which allows the administrator even greater control over managed file transfer in the enterprise.

Serv-U supports three different types of Actions for any given event. At a basic level, Balloon Tip notifications provide graphical notification of events from the Serv-U Tray when logged on to the server directly. Balloon Tip notifications are typically reserved for events like "Server Start", "Server Stopped", and "File Transfer Failed" - events which occur rarely but are important to be aware of.

Email and Execute Command Events

Serv-U also supports email events for notification by email. To enable Email Events, use the "Configure SMTP" button in the Events menu to specify the settings for your email server. Once these settings are entered, the "Send Email" action can be utilized to send updates to any email address required. Email events can be used for any event, just like Balloon Tip notifications. Email events provide an always-on line of communication with your Serv-U server when file transfer is a mission-critical part of your enterprise.

Serv-U can even go further and execute your desired program for you when an event occurs. For example, if you normally run a utility to compress files that your users upload, why not automate the process? By writing a batch file to do the task for you, then configuring the batch file to run on the "User Logoff" event, you can have Serv-U take responsibility of the task and save your time for more important work.

Parameters to Power Your Events

The information one administrator requires to remain informed about their network may be completely different than what another requires. Because of this, all Serv-U Events support an extensive set of macros that can be used in the text of any related event to provide critical insight into business processes. The full list is available in the Serv-U Help Files in the "Additional Reference" menu, and provides a view into every nook and cranny of your server functionality so that you can properly evaluate each email. These variables include, but are certainly not limited to:

$DomainKBup - The total number of kilobytes uploaded
$DomainKBdown - The total number of kilobytes downloaded
$DomainFilesUp - The total number of files uploaded
$UserKBUp - The total number of kilobytes uploaded
$UserKBDown - The total number of kilobytes downloaded
$TransferBytesPerSecond - The effective (compressed) transfer rate in bytes/s
$TransferKBPerSecond - The effective (compressed) transfer rate in KB/s
$TransferBytes - The effective (compressed) number of bytes transferred, formatted for display, e.g., 32,164

These variables can also be tied into "Execute Command" events, passing in critical parameters to your program at runtime.

SMS Notifications

If your needs extend to mobile notifications of Serv-U events, a framework already exists to allow you to receive updates while on the go. Most major cellular providers issue all users an Email-To-SMS address that allows them to receive SMS messages by email with little effort. Some major cell providers are listed below - if your cell provider is not listed, their phone support representatives can provide this information.

AT&T: phonenumber@txt.att.net
T-Mobile: phonenumber@tmomail.net
Virgin Mobile: phonenumber@vmobl.com
Cingular: phonenumber@cingularme.com
Sprint: phonenumber@messaging.sprintpcs.com
Verizon: phonenumber@vtext.com
Nextel: phonenumber@messaging.nextel.com

Serv-U and Universal Access

With multi-language support, simple remote administration, and now the expanded Event structure, Serv-U Gold is the best fit for any enterprise looking to become more versatile in function and clientele. If your company can benefit from this and other amazing features, give it a try! Existing customers are also welcome to try out the upgraded Serv-U Gold with a trial ID - for a no-pressure, no-commitment trial, contact our sales team at:

http://www.RhinoSoft.com/Sales

Try Serv-U Free for 30 Days

Download Serv-U:
http://www.Serv-U.com/download/

FREE SUPPORT OPTIONS

If you need technical or sales support, please use one of the following URLs. Our support turn-around time is very fast during normal working hours Central Time U.S.:

Technical Support:
http://www.RhinoSoft.com/support

Knowledge Base:
http://www.RhinoSoft.com/kb

Sales Support:
http://www.RhinoSoft.com/sales

ON-LINE CUSTOMER SERVICE

If you need to change any of your customer information, you can make changes on-line. The RhinoSoft.com On-line Customer Service page allows you to resend your registration ID, receipt, invoice, and change your information in our database. To use visit:
http://www.RhinoSoft.com/customer

Thank you for reading!

Thomas J. Parikka - Technical Support Engineer
http://www.RhinoSoft.com
Voice: +1(262) 560-9627
FAX: +1(262) 560-9628