RhinoSoft Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

Note: If you would like to stop receiving email messages from us, please follow the unsubscribe instructions in the email you received.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We use secure technology to protect personally identifiable information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for the minimum period required to comply with U.S. statues on retention of purchase information. (The current retention requirement is three years.)

Do we use cookies?

Cookies are small units of data that a site or its service provider transfers to your computer through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our RhinoSoft Privacy Policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on January 19, 2012.

Contacting Us

If there are any questions regarding this privacy policy you may contact us through the contact options on our web site at www.RhinoSoft.com.

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RhinoSoft.com - Newsletter Archive

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08-16-2010 - Serv-U And The Upcoming Transition To IPv6

Hello,

Welcome to another installment of the RhinoSoft.com newsletter. You are getting this newsletter because you signed up on our web site. If you would like to stop receiving these newsletters, please visit: http://www.RhinoSoft.com/newsletter/unsubscribe.asp

The intent of this newsletter is to give you some pointers on our products. This newsletter covers the upcoming deployment of IPv6 and readying yourself with Serv-U.

Upcoming Transition To IPv6

A point we touched on briefly in our Serv-U 10 release newsletter was our newly-added support for IPv6 in both Listeners and in IP Access rules. Since we only went over the topic briefly, this newsletter is being sent to provide more information to network administrators about the upcoming changes to the Internet as the transition begins to take effect.

While IPv6 was a humorous topic in the 90's (with network administrators joking about giving toasters and refrigerators IP addresses), it is rapidly becoming a serious topic and concern as the last addresses available for IPv4 are allocated to businesses and Regional Internet Registries worldwide.

Internet Addresses and You

When the Internet originally took hold in the public arena, the network used the newly researched IPv4 (developed in 1980) to provide addressable space to computers and servers. These "IP Addresses" functioned as points of contact on the Internet - just as a physical address is required to send someone a letter, an IP address is required to send someone information over the Internet.

However, researchers in 1980 did not expect the Internet to become a worldwide phenomenon, and they did not expect the technology to become so widely adopted so quickly. Because of how computers represent IP addresses when talking to each other, version 4 of the Internet Protocol includes the technical limitation of providing about 4.3 billion unique addresses. This seems like a large number until you consider that both China and India have estimated populations over one billion persons on their own, and many people use multiple devices that each require their own IP address.

While IP Addresses are currently still available, the Internet Assigned Numbers Authority which oversees IP address allocation estimates that within 2 years, they will begin receiving valid allocation requests that will be denied due to lack of addresses. New allocation requests will have to be in IPv6 space, which means that your organization should start preparing now to serve customers in IPv6.

How To Prepare

Preparing for the transition to IPv6 means that your services and applications will need to support IPv6 - this goes double for customer-facing systems. Beginning now, companies should start contacting their application providers to request IPv6 support in future versions of their software. Some vendors, such as us here at RhinoSoft.com, have already begun this process, and the Serv-U File Server with its FTP Voyager JV add-on are already fully IPv6 capable. Companies also need to request IPv6 addresses from their Internet Service Providers. Many national ISPs have not yet added support for IPv6, but consistent demand for IPv6 address space will help to push this matter into priority.

Having the correct version of Windows is also important. Windows Vista, Server 2008, Windows 7, and Server 2008 R2 all include native IPv6 support, so upgrading to a current version of Windows is required. Windows XP and Windows Server 2003 also support IPv6 but only through command-line, so it is much more difficult to configure.

Configuring Serv-U for IPv6

Once you have an IPv6 compatible version of Windows installed, and you are running Serv-U 10.0 or newer (required for IPv6), you can take the easy steps to serving your files to the world using the new IPv6 system. For new installations, IPv6 is already enabled by default during the installation wizard. For existing customers who have upgraded from older versions and now need to serve IPv6 service, follow the steps below:

1) Open the "Domain Details | Listeners" menu
2) Click "Add"
3) Select the service you wish to provide over IPv6 (like HTTP)
4) In the "IP Address" field, select
"<< All Available IPv6 Addresses >>"

This will not interfere with your existing listeners in any way - IPv4 and IPv6 are completely unique and separate methods of communicating, so you can run both IPv4 and IPv6 with no fears of interference or other problems. Once the listener is running, you are now ready to connect to Serv-U using IPv6. For example, if you configured the new HTTP listener for IPv6 and saved it, this URL in your browser will connect you to Serv-U via IPv6:

http://[::1]

The brackets in the URL tell your browser that you're typing in an IPv6 address, and the ::1 in IPv6 means "localhost" or that you are connecting back to yourself. Congratulations! You have just made your first IPv6 connection.

IP Access Rules and IPv6

Serv-U completes its IPv6 support suite by fully supporting IPv6 IP Access rules for allowing and denying connections for IPv6 addresses as well as IPv4 addresses. You can use the same nomenclature defined at the KB article http://www.rhinosoft.com/KnowledgeBase/KBArticle.asp?RefNo=1069 for IPv6 addresses, including CIDR notation.

Try Serv-U Free for 30 Days

Download Serv-U:
http://www.Serv-U.com/download/

FREE SUPPORT OPTIONS

If you need technical or sales support, please use one of the following URLs. Our support turn-around time is very fast during normal working hours Central Time U.S.:

Technical Support:
http://www.RhinoSoft.com/support

Knowledge Base:
http://www.RhinoSoft.com/kb

Sales Support:
http://www.RhinoSoft.com/sales

ON-LINE CUSTOMER SERVICE

If you need to change any of your customer information, you can make changes on-line. The RhinoSoft.com On-line Customer Service page allows you to resend your registration ID, receipt, invoice, and change your information in our database. To use visit:
http://www.RhinoSoft.com/customer

Thank you for taking the time to read.

Thomas J. Parikka - Tech Support Engineer
http://www.RhinoSoft.com
Voice: +1(262) 560-9627
FAX: +1(262) 560-9628