RhinoSoft Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

Note: If you would like to stop receiving email messages from us, please follow the unsubscribe instructions in the email you received.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We use secure technology to protect personally identifiable information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for the minimum period required to comply with U.S. statues on retention of purchase information. (The current retention requirement is three years.)

Do we use cookies?

Cookies are small units of data that a site or its service provider transfers to your computer through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our RhinoSoft Privacy Policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on January 19, 2012.

Contacting Us

If there are any questions regarding this privacy policy you may contact us through the contact options on our web site at www.RhinoSoft.com.

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2009 RhinoSoft.com Press Releases

RhinoSoft.com Press Box

Welcome to the RhinoSoft.com press box. You'll find the latest information about RhinoSoft.com and our products here.

Feature Rich Serv-U 9.0 and FTP Voyager 15.2 Released!

September 29, 2009

(Helenville, Wisconsin) - RhinoSoft.com is pleased to announce that a new release of the Serv-U File Server and FTP Voyager has been made available to the general public today. The Serv-U 9.0 release features UNICODE support, security enhancements, user management improvements, FTP Voyager JV Synchronize Folders and search, Web Client enhancements, and much more. FTP Voyager improvements include support for 64-bit Windows drag and drop, multiple monitor support, and miscellaneous enhancements. Specifics highlights of this release include:

Serv-U 9.0

  • FULL UNICODE support; supporting file paths, user names, and passwords in any language supported by Windows.
  • FIPS 140-2 support for OpenSSL. SSL and SSH (FTPS, HTTPS, and SFTP) encryption is FIPS 140-2 certified through OpenSSL (Certificate #1051).
  • SSH public key authentication support.
  • Integration DLL API support for software developers to write DLLs to integrate into Serv-U.
  • Windows Authentication for Directory Access rules to eliminate Windows Service network share issues.
  • New user email event used to automatically deliver login information to end-users.
  • Automatic password recovery from the Web Client login page.
  • Email enhancements including the addition of BCC addresses, group emailings, multiple recipients, secure servers, and email retries (helps with gray listing SMTP servers).
  • Log options to purge old log files automatically.
  • Ability to import and export users to and from CSV files.
  • Database (ODBC) enhancements for tables that do not apply.
  • Optional navigation tree in the Management Console.
  • Automatically generated random passwords to help with user management.
  • Windows Vista / 7 style bread crumb navigation bar in the Web Client.
  • Forward and Back navigation buttons and history menu in the Web Client.
  • Natural sorting is used for all lists and directory listings.
  • Much more...

FTP Voyager JV 9.0:

  • Synchronize Folders to mirror folders locally with those on the server, or vice versa.
  • File search using exact file name or wild card searches.
  • Creation of automatic login file for one click access to a server using FTP Voyager JV.
  • Natural sorting is used for file and directory lists.
  • Much more...

FTP Voyager 15.2:

  • Drag and drop support for 64-bit Windows.
  • Multiple monitor support.
  • Much more...

Serv-U's enhancements are focused on three areas: international access, security, and user management enhancements. Serv-U's new UNICODE support allows Serv-U to support all known global character sets within one installation and independent from the user interface languages supported by Serv-U. For example, on the same server running the same copy of Serv-U, Japanese users may upload files with Japanese file names while Russian end-users may upload files with Russian file names. At the same time a Chinese administrator may maintain user accounts in Simplified Chinese. Serv-U's international changes and regional language support (both for administration and client-side) make Serv-U a truly global file server solution.

Serv-U's security enhancements give Serv-U customers even stronger assurance that their data is protected. With Serv-U 9.0, we've added SSH public key authentication - one of the most secure forms of authentication - and we've added FIPS 140-2 support via OpenSSL. While running in FIPS 140-2 mode, Serv-U eliminates the use of all less-secure forms of encryption.

Finally, Serv-U enhances user management by adding events for new user creation, automatic random password generation, end-user password recovery, and single-click administrator password recovery. User accounts can be created with just a couple clicks, and login information is automatically delivered to the end-user. In addition, Serv-U adds end-user password recovery, eliminating the problem most network administrators have with their end-users and their lost passwords. For complete Serv-U release notes visit: http://www.Serv-U.com/releasenotes

About Serv-U® File Server

The Serv-U File Server is the industry's premier file server product, meeting the needs of everyone from small business to government institutions both domestically and worldwide through a vast network of dedicated resellers. Originally developed in 1995, Serv-U has become an industry powerhouse known for security, scalability, and an administration experience focused on simplified management.

About FTP Voyager®

FTP Voyager is an excellent solution for Web publishers or anyone that transfers files on the Internet. Its familiar interface makes it easy to use for FTP novices. FTP Voyager's advanced features, such as folder synchronization, server-to-server transfers, scheduler, transfer resume, and folder locking make it the FTP Client of choice for experienced and novice users alike.

About RhinoSoft.com

RhinoSoft.com helps companies and individuals leverage the power of the Internet through flexible, powerful file sharing and networking applications. Their premier software titles, the Serv-UŽ File Server and FTP VoyagerŽ, are known as a powerful file-sharing combination with unparalleled security and reliability. Based out of Helenville, Wisconsin, RhinoSoft.com has been helping businesses efficiently achieve their file sharing goals for over 13 years. For more information, visit http://www.RhinoSoft.com/.

©2009 Rhino Software, Inc. Serv-UŽ and FTP VoyagerŽ are a registered trademarks of Rhino Software, Inc. All rights reserved.

RhinoSoft.com
P.O. Box 53
Helenville, WI 53137
Voice: +1 (262) 560-9627
Fax: +1 (262) 560-9628
http://www..RhinoSoft.com/

New Release of Serv-U, the Premier Business Class File Server

July 9, 2009

(Helenville, Wisconsin) - RhinoSoft.com is pleased to announce that a new release of the Serv-U File Server has been made available to the general public today. The Serv-U 8.1 release features significant speed improvements, additional internationalization support, FTP Voyager JV improvements, and miscellaneous enhancements. Specifics highlights of this release include:

  • Read-only administrator support.
  • Substantially increased internal HTTP parsing to improve the speed of the Management Console and Web Client.
  • Support for UNICODE / UTF-8 passwords.
  • The ability to export users to CSV files.
  • Changed the group membership to a side-by-side list to make adding and removing membership much more efficient.
  • Cipher information displayed for the active session monitor grid and "Spy & Chat" dialog.
  • Optimized FTP Voyager JV downloads to use less server-side RAM.
  • Extra support information to FTP Voyager JV's launch page that responds to the Apple Java Update 1.6_13 for Macintosh.
  • Much more!

"Once again, we've demonstrated that Serv-U is truly a product driven by our numerous loyal customers," said Mark P. Peterson, President of RhinoSoft.com. "Many of the features included in this release have been specifically requested over the past few months. We're dedicated to aggressively pursuing these suggestions to ensure that Serv-U continues to meet the ever-changing needs of our diverse customer base." Customers with active upgrade protection for their Serv-U license can download the latest release and begin using it immediately. For complete details on Serv-U 8.1, the full release notes can be reviewed online at http://www.Serv-U.com/releasenotes/.

About Serv-U File Server

The Serv-U File Server is the industry's premier file server product, meeting the needs of everyone from small business to government institutions both domestically and worldwide through a vast network of dedicated resellers. Originally developed in 1995, Serv-U has become an industry powerhouse known for security, scalability, and an administration experience focused on simplified management.

About RhinoSoft.com

RhinoSoft.com helps companies and individuals leverage the power of the Internet through flexible, powerful file sharing and networking applications. Their premier software titles, the Serv-UŽ File Server and FTP VoyagerŽ, are known as a powerful file-sharing combination with unparalleled security and reliability. Based out of Helenville, Wisconsin, RhinoSoft.com has been helping businesses efficiently achieve their file sharing goals for over 12 years. For more information, visit http://www.RhinoSoft.com/.

©2009 Rhino Software, Inc. Serv-U® and FTP Voyager® are a registered trademarks of Rhino Software, Inc. All rights reserved.

RhinoSoft.com
P.O. Box 53
Helenville, WI 53137
Voice: +1 (262) 560-9627
Fax: +1 (262) 560-9628
http://www.RhinoSoft.com/

Significant Profit Growth in the First Quarter of 2009

May 21, 2009

Jane M Peterson
Chief Financial Officer
Rhino Software, Inc.
+1 (262) 560-9627

Helenville, WI - May 21, 2009 - Rhino Software, Inc., developers of the industry-leading file transfer solution Serv-U, is pleased to announce that despite the current global economic downturn it has noted significant profit growth in the first quarter of 2009.

In these troubled economic times, it is necessary for businesses to remain competitive. Efficient file transfer forms a major cornerstone of the information infrastructure of companies large and small, and our competitive prices and extensive feature set make Rhino Software, Inc. products a clear choice for those looking to keep costs down while offering cutting-edge services to their diverse clientele.

"As a private company, we have the unique ability to easily reallocate resources and lower costs while driving even harder to bring users the advanced solutions they require. With no long-term liabilities with which to be concerned, we can look forward to remaining the industry leader in the file transfer market both now during the economic crisis and in the future as the market strengthens," said Jane Peterson, Chief Financial Officer for Rhino Software, Inc.

About Serv-U File Server

RhinoSoft.com's Serv-U File Server is a fully integrated file transfer solution designed to meet the needs of everyone from small businesses to Fortune 500 companies and government agencies, all of whom trust Serv-U and Rhino Software, Inc. to continue managing their file transfer and work flow needs with efficiency and security unparalled on the market today.

About Rhino Software, Inc.

Rhino Software, Inc. is the premier file transfer provider around the world, providing cutting edge software solutions through the Serv-U File Server and the FTP Voyager file transfer client. In business since 1996, Rhino Software has a long history of industry firsts and of establishing new standards for the file transfer market both home and abroad. Rhino Software, Inc. is based out of Helenville, WI and sells and supports software internationally as well as through a vast network of Value Added Resellers, providing a fully integrated network of sales and support worldwide.

Serv-U™ 8.0 Now Available

March 24, 2009

New Release of Serv-U, the Premier Business Class File Server

(Helenville, Wisconsin) - RhinoSoft.com announced today the release of a major update to their flagship File Server product, Serv-U. The latest release of Serv-U is available for free to all existing customers with upgrade protection remaining on their license. Serv-U 8.0 features a fully redesigned user interface for the FTP Voyager JV built-in transfer client as well as introducing support for many major features and improvements as requested by the product's extensive customer base, including:

  • Programmable Server Events. Users can now customize events to be executed when the File Server performs various actions. These events can send a customizable email message, display a message balloon, or even run a 3rd-party program in response to the event.
  • Resume Support in FTP Voyager JV. File transfers performed in FTP Voyager JV can be resumed when interrupted or manually paused by the user.
  • Branded Logo for Web Clients. A custom logo identifying your company or organization can be displayed when accessing Serv-U through a Web browser or mobile device.
  • Improved SFTP Support. Serv-U SFTP support has been updated to support more versions of the protocol to provide additional functionality, better security, and substantially faster, more efficient file transfers when also supported by the client.
  • Better Management Console Performance. The Management Console has been further optimized providing administrators and users with faster page load and response times when accessed through a Web browser.

The FTP Voyager JV user interface has been redesigned to support a docking window framework. The docking framework allows users to open multiple tabs representing the remote file server and the local file system to better facilitate users actively working with documents located in different locations. In addition, overall performance of FTP Voyager JV has been greatly improved to create a more responsive environment.

"With the release of Serv-U 8.0, FTP Voyager JV has taken a tremendous leap forward," said Dale L. Bladorn, Lead Developer of FTP Voyager JV. "We want businesses to see FTP Voyager JV as a complete file transfer solution that allows their customers to transfer data efficiently and securely in a familiar environment that also eliminates the deployment and support headaches created by a stand-alone product. A business looking to meet these goals while saving their company thousands of dollars will find FTP Voyager JV an essential addition to Serv-U."

For complete details on the Serv-U 8.0, the full release notes can be reviewed online at http://www.Serv-U.com/releasenotes/.

About RhinoSoft.com

RhinoSoft.com helps companies and individuals leverage the power of the Internet through flexible, powerful file sharing and networking applications. Their premier software titles, the Serv-UŽ File Server and FTP VoyagerŽ, are known as a powerful file-sharing combination with unparalleled security and reliability. Based out of Helenville, Wisconsin, RhinoSoft.com has been helping businesses efficiently achieve their file sharing goals for over 11 years. For more information, visit http://www.RhinoSoft.com/.

©2009 Rhino Software, Inc. Serv-U® and FTP Voyager® are a registered trademarks of Rhino Software, Inc. All rights reserved.

RhinoSoft.com
P.O. Box 53
Helenville, WI 53137
Voice: +1 (262) 560-9627
Fax: +1 (262) 560-9628
http://www.RhinoSoft.com/